Support

Last updated [DATE]

Need a hand? Email support@ourorbitapp.com and we’ll get back to you.

Common questions

My sign-in code hasn’t arrived

Codes come from no-reply@ourorbitapp.com and last 15 minutes. Check your spam folder, or ask for a new code.

How do I invite someone to a trip?

Open the trip and tap the people on its cover. Invite people who follow you back from the list, or share an invite code with anyone. Codes work once and last 48 hours.

Who can see my trips?

Trips are private unless you make them public. Public trips show on your profile: to everyone if your account is public, or only to followers you approve if it’s private.

I deleted a trip by mistake

Go to Settings, then Recently deleted. Trips stay there for 14 days and can be restored.

Why is a trip “Read-only”?

You were taken off a shared trip (or its owner deleted it), so you keep it as it was that day. You can still look through it and save photos.

How do I delete my account?

Email us from the address you sign in with and we’ll delete it, and everything in it, within 30 days.